// Problem Solving
Support & Problem Solving  - Priced at $160

Level 1 - Support

Price $160

If you are experiencing problems with your feed and need assistance then the support option could be the best service for you. Support at Level 1 will involve helping those resolve known issues within their feed or account. If for instance you have been informed by Google of a policy break, an error in encoding or your dashboard is reporting an error then Level 1 should be suffice in resolving this issue.

Level 2 - Support & Problem Solving

Price $200

Level 2 problem solving & support is offered to customers who are unsure of the root of the problem and require assistance in not only uncovering the cause but also in resolving the issue once known. Also, if you are experiencing issues with your feed and feel it may be down to inexperience or do not wish to implement the fixes required TomTheDeveloper can take care of this for you at Level 2 problem solving & support.

What will TomTheDeveloper require from you?

The requirements for support are minimal, and will vary from customer to customer, however, as much information as can be supplied primarily the sooner a resulting outcome can be saught. Email communication from Google, access to dashboard errors etc will allow for a clearer picture and again will help along the process in a much faster pace.

Testimonials from Problem Solving Customers.

If you would like any further information on our Level 3 Optimisation Service please contact us.

TESTIMONIALS

Customer Name: Matthew
Company URL: http://www.ShortSign.com

“We were having a heck of a time with the google base feeds and Tom quickly found the problem and saved us thousands in
reprogramming fees.”

Customer Name: Richard
Company URL: http://www.scs-mall.com

“I was very satisfied, Thanks Tom, you were a big help in getting my Google Base up and running”